Terms & Conditions
Welcome to Daily Sweet! Please read these Terms & Conditions carefully before using our website or purchasing our products.
Welcome to Daily Sweet
These Terms & Conditions govern your access to and use of the Daily Sweet website and your purchase of our monk fruit-based sweeteners and related products.
By accessing our website, placing an order or using our services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.
01. General Information
Daily Sweet is a brand offering monk fruit-based liquid sweeteners, powder sweeteners and related products.
- Brand Name: Daily Sweet
- Legal Business Name: Typical Solutions Pvt. Ltd.
- Website: www.dailysweet.in
- Registered Address: Typical Solutions Pvt. Ltd., Vidyanagar, Shivamogga – 577203, Karnataka, India
- Contact Number: +91 6364-346971
- GSTIN: 29AALCT6730A1ZB
- FSSAI Registration Number: 11226999000353
In these Terms, “Daily Sweet,” “we,” “us” and “our” refer to the legal entity operating the website. “You,” “your” and “customer” refer to any person accessing our website or purchasing our products.
02. Eligibility to Use the Website
You must be legally competent to enter into a binding agreement under applicable Indian law to place an order.
If you are below the age of majority, you may use the website or make purchases only through a parent or legal guardian where permitted by applicable law.
You agree to provide accurate and complete information when placing an order or contacting us.
03. Products and Product Information
Daily Sweet offers monk fruit-based sweeteners intended for use as food products.
We make reasonable efforts to ensure that product descriptions, photographs, ingredient lists, net quantities, nutritional information, prices and packaging details are accurate and up to date.
Product appearance and packaging may vary slightly from photographs due to packaging updates or display settings.
Customers should review the ingredients, nutritional information, recommended usage, storage instructions, manufacturing details and applicable declarations on the product packaging before use.
All products are subject to availability. We may update, modify or discontinue products in accordance with applicable law.
04. Health and Nutritional Disclaimer
Daily Sweet products are food products and are not intended to replace prescribed medication, medical treatment or professional dietary advice.
Any claims regarding zero calories, sugar content, glycaemic response, suitability for specific diets or nutritional benefits will be based on the relevant product formulation, supporting evidence and applicable legal requirements.
Individual dietary needs and responses may differ.
People living with diabetes or other medical conditions should review the complete ingredient and nutritional information and consult a qualified healthcare professional when appropriate.
Do not stop prescribed medication or change a medical treatment plan based on information on our website.
Nothing in this section excludes any product safety obligation or consumer right available under applicable law.
05. Orders and Order Confirmation
When you place an order, you are submitting a request to purchase the selected products at the displayed price and on the applicable terms.
You will receive an order acknowledgement or confirmation through the communication channel provided at checkout.
An order may be subject to payment verification, product availability and other reasonable checks before dispatch.
We reserve the right to investigate and decline fraudulent, duplicate or unauthorised transactions, subject to applicable law.
If we cannot fulfil an order, we will inform you and arrange an appropriate refund of any amount paid, as applicable.
Please check your order confirmation and contact us promptly if you notice an incorrect product, quantity or delivery address.
06. Pricing, Taxes and Promotions
All prices will be displayed in Indian Rupees (INR), unless otherwise stated.
Applicable taxes, shipping charges, discounts and other fees will be displayed or disclosed before the order is completed, as required by law.
We take reasonable care to ensure pricing accuracy. If a genuine pricing or listing error is identified, we may contact you to explain the issue and offer an appropriate resolution, including cancellation and refund where applicable.
Promotional offers, discount codes, bundles and complimentary products may have specific eligibility conditions, validity periods and usage limits. These conditions will be disclosed with the relevant offer.
Promotions cannot be combined unless expressly permitted. We may modify or discontinue future promotions, subject to applicable law and any commitments already made to customers.
07. Payment Terms
Payments may be made using the payment methods displayed at checkout, including supported digital payment options and Cash on Delivery, where available.
Online payments may be processed by third-party payment service providers under their applicable terms and security procedures.
Daily Sweet does not ask customers to disclose their UPI PIN, card PIN, CVV or payment passwords through customer support messages.
An order may be held for verification if a payment is pending, unsuccessful or flagged for a legitimate security concern.
Any duplicate payment, payment failure or eligible refund will be reviewed and handled through the relevant payment provider and our customer support team.
08. Shipping and Delivery
We aim to process and dispatch orders within the estimated timelines stated on our website.
Delivery estimates may vary according to the delivery address, courier availability, public holidays, weather, operational delays or other circumstances outside our reasonable control.
Customers must provide a complete and accurate delivery address and a reachable contact number.
If an order is delayed, lost, damaged or delivered incorrectly, please contact us with your order number so that we can investigate and provide an appropriate resolution.
Any shipping charges, delivery restrictions, estimated timelines and applicable Cash on Delivery conditions will be disclosed through our Shipping Policy and checkout process. Nothing in this section removes our obligations under applicable consumer protection law.
09. Cancellation, Returns, Replacements and Refunds
Orders may be cancelled, returned or refunded in accordance with our published Cancellation, Returns and Refund Policy.
Because our products are food items, hygiene and product safety are important considerations. Returns of opened or used products may be restricted where justified by food safety requirements and permitted by law.
If a product arrives damaged, defective, incorrect, expired or otherwise fails to conform to the order or applicable requirements, please contact us promptly with your order details and relevant supporting information.
We will assess the issue and provide an appropriate remedy in accordance with applicable law and our published policy.
Any cancellation deadlines, refund processing estimates, return conditions and required evidence will be stated in the separate policy. A requirement to provide photographs or an unboxing video will not override applicable statutory rights.
10. Storage, Handling and Use
Customers are responsible for reading the product label and following the stated storage, handling and recommended usage instructions.
Products should be stored in accordance with their packaging directions and kept away from conditions that may compromise product quality or safety.
Do not consume a product if its packaging appears tampered with or the product shows signs of damage, contamination or spoilage. Contact us for assistance.
11. Intellectual Property
All original website content, including the Daily Sweet brand name, logos, product descriptions, photographs, graphics, packaging artwork and other creative materials, is owned by Daily Sweet or used with permission.
You may access and use this content for personal, non-commercial purposes related to browsing and purchasing our products.
Reproduction, distribution, commercial use or modification of our content without appropriate permission is prohibited, except where permitted by law.
12. Acceptable Website Use
You agree not to:
- Use our website for unlawful, fraudulent or misleading activities.
- Attempt unauthorised access to our systems, accounts or customer information.
- Interfere with the website’s security, operation or availability.
- Submit false payment, delivery or account information.
- Copy or exploit website content for unauthorised commercial purposes.
We may take reasonable steps to protect our website and customers against misuse, in accordance with applicable law.
13. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, analytics, communication and other operational functions.
Links to third-party websites may also be provided for convenience.
Third-party services may operate under their own terms and privacy policies. Their independent practices are outside our direct control, although our own responsibilities remain subject to applicable law.
14. Privacy and Personal Information
We collect and process customer information in accordance with our Privacy Policy and applicable data protection laws.
Information may be used for order processing, payment verification, delivery, customer support, fraud prevention, legal compliance and marketing where permitted.
Please read our Privacy Policy to understand what information we collect, how it is used, when it is shared and how you can exercise your applicable privacy rights.
15. Limitation of Liability
To the extent permitted by applicable law, Daily Sweet will not be liable for indirect or consequential losses arising from website use where such limitation is legally permissible.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights, product safety obligations and remedies for defective or misrepresented products. These Terms do not affect any non-waivable rights available to customers under Indian law.
16. Force Majeure
Delays caused by events beyond our reasonable control, such as natural disasters, severe weather, transport disruptions, public emergencies or government restrictions, may affect order processing and delivery.
We will make reasonable efforts to communicate significant disruptions and resolve affected orders appropriately. This provision does not remove any refund or other obligation imposed by applicable law.
17. Changes to These Terms
We may revise these Terms & Conditions to reflect changes in our products, website, business operations or legal requirements.
The revised version will be published on this page with an updated date.
Changes will take effect as permitted by applicable law. Orders already accepted will remain subject to the terms applicable to them, except where a change is required by law or otherwise lawfully applies.
18. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
We encourage customers to contact our support team first so that concerns can be reviewed and resolved promptly.
Where a dispute cannot be resolved informally, it may be referred to a competent court, consumer commission or other appropriate forum under applicable law. Nothing in these Terms restricts a customer’s right to approach a competent consumer authority or exercise any other statutory remedy.
Questions About These Terms?
For questions about these Terms, product information, orders, delivery, cancellations or refunds, please contact us. Please include your order number where applicable so that we can assist you efficiently.
Daily Sweet Customer Support
Thank you for choosing Daily Sweet.
Daily Sweet — Sweetness Made Smarter.